New Utility Rates
New Utility rates are in effect and will be reflected on November 2021 utility bills. The average single family residential customer’s monthly water usage is 600 cubic feet (approximately 4,500 gallons). This means the average water customer will now pay $25.62, an increase of $0.30 a month. The average water and wastewater customer will pay $77.58, an increase of $0.87 a month.
The City of Hollywood is committed to optimizing treatment efficiency to manage costs while maintaining the highest standards for drinking water production, wastewater treatment, and storm water management. However, as costs for goods and services continue to rise, we must increase our rates accordingly to ensure the sustainability of these systems. Taxes do not fund water services, those costs must be recovered through utility billing. Our rate adjustments are based on a cost of service analysis to ensure that each utility customer pays a proportionate share of the cost to provide services. These increases will allow us to replace aging infrastructure, meet state and federal regulatory requirements, and continue to ensure the safety and reliability of our utility services. We also continue to offer a volume tier structure to incentivize water conservation.
Changes to Water and Wastewater Rates
Beginning October 1, 2019, the City of Hollywood implemented a simplified tiered rate structure for water and wastewater customers. Previously, the City had a 15 tier structure. The modified three tier structure is designed to reward customers who conserve water and create an incentive for those who currently do not. This allows customers greater control over their monthly bill. The charges for water increase as usage increases. Simply put, the more water a customer consumes, the higher the rate they are charged. Most common rates for customers located inside the City are shown below, for a comprehensive list of rates please click here. Please note rates for utility customers located outside the city are 1.25 times rates shown.
|Base Residential Per Unit|
|Usage Single Family Residential (CFF)|
|0 - 500||$2.50||$2.53|
|501 - 1,500||$5.00||$5.06|
|Usage Multi Family Residential (CCF) ranges adjusted by unit|
|0 - 400||$2.50||$2.53|
|401 - 1,100||$5.00||$5.06|
|Base Residential (per unit)|
|Usage Single Family Residential (CCF)|
|1,501+||No Charge||No Charge|
|Usage Multi-Family Residential (CCF) ranges adjusted by unit|
|0 - 1,100||$7.26||$7.34|
|1,101+||No Charge||No Charge|
Changes to Stormwater Rates
The City’s new stormwater rate will allow for infrastructure needed to continue to provide storm water transport and other flood mitigation services.
|Stormwater per ERU (Equivalent Residential Unit)||$6.12||$7.62|
Additional changes to your utility bill:
- Use of the Florida Public Service Commission Annual Price Index applied to all rates, charges and fees
- Base rate and usage charges applied to all customer accounts, regardless of account status or usage
- Market adjustments for new service connection charges
FAQs on New Water, Wastewater & Stormwater Rates
Why was a rate increase necessary?
There is a need to fund capital projects so the City can continue to provide both reliable and safe drinking water and meet new/changing regulatory requirements for water and wastewater treatment. Additionally, the South Florida Water Management District requires the City continue to employ a rate structure that promotes water conservation.
How much of an increase will an average single family residential customer see on their bill?
The average single family residential customer’s monthly water usage is 600 cubic feet (approximately 4,500 gallons). This means the average water customer will pay $25.62 a month, an increase of $0.30. The average water and wastewater customer will pay $77.58, an increase of $0.87 a month.
If I use water in the higher tiers, will all my water be charged at that amount?
No. Bills will be calculated so that water consumed in each tier is charged at that tier rate. Only the amount of water consumed in a higher tier will be charged at that corresponding higher tier rate.
How much of an increase will there be to the stormwater rate?
The stormwater rate is increasing from $6.12 to $7.62. Stormwater rates, charges and fees will be updated each year based on the Florida Public Service Commission (FPSC) Annual Price Index.
How can I save money on my monthly utility bill?
Simply put, the less water you use the more you save on your bill. The City offers a number of programs that are designed to help you conserve water, thereby lowering your utility bill. Learn more about conservation here.
Convert Usage from Cubic Feet to Gallons
The City reads and bills the usage on your meters in cubic feet. To convert this usage to gallons, please multiply your usage by 7.48. Example: If your usage is 100 cubic feet, you used 748 gallons.
Garbage & Recycling Services
For inquiries regarding garbage and recycling services, as well as disposal of hard junk please call 954.967.4200.